UniversalGiving®, an award-winning global social-entrepreneurship nonprofit organization, is looking for a QA/Web Intern to join our exciting team. The QA/Web Intern will support Product Development, working closely with UniversalGiving's Senior Product Development Manager and coordinating with the Product Development team. The intern is expected to assist in the planning of test procedures, perform rigorous testing of new website features and applications, coordinate with team members to perform additional testing, collect feedback on results, and support numerous ongoing web projects within the Product Development business unit.
UniversalGiving® internships offer exciting opportunities to those wishing to make a significant impact and contribution to our global communities. Join UniversalGiving and work closely with a dedicated international team, while gaining valuable skills and insight in a social-entrepreneurship nonprofit organization.
Take a critical role in the deployment cycle and production release of application components and interfaces experienced by hundreds of internet viewers around the world
Collaborate with our product development team to deliver with quality and efficiency
Develop, modify, and execute software test plans to ensure the exemplary quality of UniversalGiving's website
Coordinate with other team members to perform rigorous testing, collect detailed feedback, track bugs, and report findings
Prepare maintenance documentation
Work with senior leadership on priority web projects to increase results for the Product Development business unit
Manage numerous web projects to identify solutions, prioritize efforts, deliver results, document information, and see projects through to completion
Research and provide astute software/upgrade recommendations
Research and post job & volunteer opportunities for UniversalGiving
Working on SEO optimization, updating SEO keywords on the site and bidding correctly on keywords.
Working on Google Analytics to analyze the site’s traffic
Understanding of basic software engineering concepts, software testing life cycles, and Agile development
Familiarity with developer technologies and testing/collaboration tools with experience in any of the following specific areas being a bonus: Apache JMeter, Atlassian Jira, and Confluence, Selenium, SVN
Meticulous attention to detail is required
Strong communication and collaboration skills
Proactive, team player able to work adeptly in a fast-paced environment
Passion for quality assurance and testing of internet websites
Ability to quickly grasp technical concepts and master new technologies
Interest in nonprofit work, international issues, philanthropy
Full support of the mission and vision of UniversalGiving™
Applied, hands-on experience owning and leading QA/Web projects for a global website
Experience working at a global, social-entrepreneurship nonprofit
Collaboration within a positive team environment
Increased understanding of and alignment with global issues
Networking with other nonprofit professionals
Career mentoring with Pamela Hawley, Founder & CEO of UniversalGiving™
With positive work experience, references provided
For students, class credit can be arranged according to school requirements
With proven experience and positive attitude, UniversalGiving is likely to facilitate J-1 and OPT visas
“The Product Development team at UniversalGiving is a smart, effective, and responsive group of people. Team members constantly offer each other feedback and support. You never feel that your work is being taken for granted. I feel very lucky to be a part of the PD team!”
-Jane Lanman, former QA Intern
Duration: minimum 15-20 hours per week required for the duration of the internship, at least a minimum of 3 to 4 months. Ideal candidates are available to work out of our San Francisco office 3-4 days/week (Monday through Friday).
Email your resume, cover letter, two writing samples (2 pages max), and three professional references to email@example.com with “QA/Web Intern" in the subject line. Applications are reviewed on a rolling basis. No phone calls, please.
UniversalGiving™ is committed to understanding and representing the diverse populations it serves worldwide. Members of all ages, genders, sexual orientations, races, ethnicities, nationalities, physical abilities or disabilities, religions or beliefs, and cultures are welcome as employees and volunteers in our organization. We believe that a diverse team will best serve our diverse populations.
UniversalGiving’s vision is to “Create a World Where Giving and Volunteering Are a Natural Part of Everyday Life.”™
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