Administrative and Operations Internship and Returnship

UniversalGiving® is an award-winning website allowing people to donate and volunteer with top-performing vetted projects all over the world. Unique to UniversalGiving, 100% goes directly to the cause. UniversalGiving Corporate provides Strategy, Operations, and NGO Vetting to scale companies’ CSR programs in more than 120 countries; our Corporate Services allow us to become self-sustaining. UniversalGiving has been featured on the homepage of BusinessWeek, Oprah.com, CBS, The Wall Street Journal, and The New York Times.


The Administrative and Operations Intern will be responsible for a variety of projects including: supporting the management team and business operations; assisting with volunteer recruitment and team member setup; administrative assistance; office maintenance; and some technical support. This position offers broad exposure to multiple business units, including NGO Services, Corporate Services, Product Development, Human Resources, and Office Administration. The ideal candidate thrives in a goal-based, innovative team environment. Attention to detail and consistent execution of projects are essential.


As a UniversalGiving intern, you’ll have the opportunity to work with a diverse, passionate team representing over 25 cultures. Our work culture is fast-paced and entrepreneurial, yet collaborative and fun, including monthly potlucks and team events Come work with us to achieve our vision “To Create A World Where Giving and Volunteering Are A Natural Part of Everyday Life®!                  




・Assist with office operations and ensure office management runs smoothly

・Label, copy, scan, file credit card statements and other fiscal documents

・Process expense reports when needed

・Assist with volunteer recruitment including conducting onboarding for new members

・Post positions on university pages, career pages, other websites, and social media

・Review and edit job descriptions

・Maintain timely and accurate recruitment data in Salesforce

・Other duties related to operations and administration

・Update manuals and other documents 

・Special operations projects as needed on an on-going basis




・Excellent writing and communication skills

・Meticulous attention to detail and organizational skills

・Responsive to manager’s feedback, ability to take direction and execute work independently with minimal oversight

・Ability to balance deadlines and multiple assignments

・Preference for working in a fast paced environment

・Strong computer skills, including proficiency with internet-based research and intermediate-level experience with Microsoft Office and Google Applications

・Strong basic working knowledge of in-office technologies (printer, copier, fax, etc)

・Commitment to using and updating Salesforce, our Relationship Database




・Gain experience at a unique social entrepreneurship that has a global impact

・Gain entry, exposure, and experience in the nonprofit industry

・Increase your understanding of and alignment with global issues

・Collaborate within a positive team atmosphere

・Network with other for-profit and nonprofit professionals in an open office environment

・Career mentoring with Pamela Hawley, Founder & CEO of UniversalGiving

・For students, class credit can be arranged according to school requirements

・With proven experience and positive attitude, UniversalGiving is likely to facilitate J-1 and OPT visas


Duration: Minimum 15-20 hours per week required for the duration of the internship and Returnship, at least a minimum of 3 to 4 months. Ideal candidates are available to work out of our San Francisco office 3-4 days/week (Monday through Friday).



"I came into UniversalGiving as a shy recent graduate. I soon saw that this internship was like no other-- I worked on high-level projects, I was mentored by the CEO (unheard of!), and I bonded with the grooviest team I have ever come across. The nerves left, but the values and experiences will stay."

Germaine Lau, former Executive Assistant Intern

To Apply:

Email your resume, cover letter, two writing samples (two pages max), and three professional references with contact information (phone and email) to volunteers@universalgiving.org with "Administrative and Operations Intern" in the subject line. Applications are reviewed on a rolling basis. No phone calls, please. 


UniversalGiving® is committed to understanding and representing the diverse populations it serves worldwide. Members of all ages, genders, sexual orientations, races, ethnicities, nationalities, physical abilities or disabilities, religions or beliefs, and cultures are welcome as employees and volunteers in our organization. We believe that a diverse team will best serve our diverse populations.


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